First Merchants Bank is seeking a Client Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you

Entry IRT Quality Control Analyst Job Locations United States OH Cincinnati Category Data Management Job Summary Our corporate activities are growing rapidly, and we are currently seeking a full time, office based IRT (Interactive Response Technology) Coordinator to join our team. By working with the IRT Project Manager and other team members, these professionals ensure t

Receives Reviews and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements. Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements. Control point to confirm evidence of sufficient lending authority obtained on the credit approval. Manages wo

Apply knowledge of consumer banking products and financial need assessment tools to create a memorable customer experience and help customers achieve their financial goals Use of the consultative approach with current customers to uncover and identify their needs while tailoring recommendations/solutions Maintain a well developed, working knowledge of products, services,

Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans. Actively identify and cross sell additional bank products. Processing Customer application request. Facilitating the account approval process with underwriting, processing, and closing departments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED College degree p

Responsibilities include generating quality mortgage loans, consumer loans and cross selling other banking services. Must be detailed oriented to ensure correct and complete loan documentation according to federal regulations. Must maintain a high level of customer satisfaction. Self motivated and able to multi task efficiently to generate sales Excellent communications sk

#Develop a sales culture and sales focused environment within team. #Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans. #Actively identify and cross sell additional bank products. #Processing Customer application request. #Facilitating the account approval process with underwriting, processing, and closing depart

Develop referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Follow defined protocol for escalation exceptions. Take applicant applications by comple

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Pursues communication with defaulted customers utilizing manual dialing to offer potential workout alternatives Contacts delinquent customers to obtain payment commitments. Makes collection/demand calls with an account load defined by applicable capacity model. Analyze customer's situation and collateral risk to present alternative solutions including Forbearance Plans, R

Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Conduct and coordinate homebuyer training seminars for CRA potential app

Develop referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Follow defined protocol for escalation exceptions. Take applicant applications by comple

Evaluate loan applications for residential affordable housing program eligibility, conduct financial analysis of applicants for creditworthiness, and work closely with the underwriting team. Join and establish relationships with organizations whose missions are consistent with Affordable Housing outreach and homebuyer education. Maintain knowledge and awareness of current