Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

Handle customer calls utilizing discretion while balancing the risk between the bank and the customer while researching and resolving customer disputed transactions via systematic input. Must have excellent customer service skills when speaking to customers, effective in demonstrating confidence to the customer and provide accurate SLAs and expectations, as measured throu

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Learns or remains current on Card Network rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing. Handles all aspects of the dispute process in compliance with Card Network, federal and state rules and regulations. Reviews, researches and initiates the resolution of dispute inquiries from cardholders, financi

Learns or remains current on Visa and MasterCard rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing. Handles all aspects of the dispute process in compliance with Visa/MasterCard, federal and state rules and regulations. Reviews, researches and initiates the resolution of dispute inquiries from cardholder

Position Type Full time Regular Type of Hire Experience Desired 1+ Years Education Desired General Equivalency Diploma, High School Diploma Travel Percentage 0% Job Description Worldpay from FIS Cincinnati is located on Governor's Hill, in the Mason area . We are growing quickly, yet we remain focused on crafting an incredible experience for our clients. We value and expe

Client Service Representative Life Insurance Ameritas Life Lincoln HYB NEHY2 Customer Service Full time This is a hybrid role working partially in office and partially from home. The Client Service Representative Life Insurance is responsible for supporting service delivery by using subject matter knowledge about company products and processes as well as by conducting basi

Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer probl

#Analyze the borrower situations and requests. Responding to all borrower inquiries in a timely manner. #Commitment to a sound customer experience and dedication to assist the borrower with any loan questions including but not limited to Loss Mitigation, Foreclosure, Bankruptcy, Escrow or related Customer Service issues when applicable. # Knowledge of all Loss Mitigation

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians which involves providing a high level of communication with customers and co workers, providing superior customer service, scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering wo

Job Title Department Customer Service Associate Customer Service Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid Atlantic Work Hours per Week 22.5 Requirements Hi

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

Customer Relationship Building a strong and in depth relationship with your customer allows you to be proactive with customers' needs. Financial Ensure customer billings are accurate. Coordinate A/R process with sales and accounting to ensure timely payments from customers. Ensure consolidation of shipping information, including cost management. Processes Perform and coor