and Daily Activities Maintain a Helpdesk presence during business hours. Answer incoming calls during business hours to gather the necessary information to create a ticket on the customers behalf. Actively work in the online ticketing system to triage, respond, and route tickets to the appropriate teams in a timely manner to maintain department service level agreements. Se

Systems Drives Field Service Technician Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking

The candidate must have a strong working knowledge of server and workstation implementation and maintenance. In addition, a strong working knowledge of computer networking and monitoring concepts is preferred. The primary duties and responsibilities include Assist in the design, development, and implementation of servers and workstations. Installation of client applicatio

Storage & Virtualization Engineer Job Locations US OH Fairfield ID 2023 12564 Overview Element has an opportunity for an IT Engineer Storage & Vitalization to become part of our growing IT Operations Team. This role will primarily focus on 3rd line Infrastructure support. We are looking for an experienced and confident individual who will be responsible for supporting, ma

Altamira Technologies Inc has a long and successful history providing innovative solutions throughout the U.S. National Security community.Headquartered in McLean, Virginia, Altamira serves the defense, intelligence, and homeland security communities by focusing on creating innovative solutions leveraging common standards in architecture, data and security.Altamira believ

The IT Support Analyst will provide on site and remote support for business critical applications and hardware in a warehouse environment while making independent business critical decisions. This position is accountable for resolving highly complex computing, networking, and application issues at a local and Global IT level. The IT Support Analyst will identify and solve

Code file based transmissions set ups for multiple Treasury Management applications both on the mainframe and in open systems. Learn process to utilize Sterling Map Editor to create file Maps. Test files with customer, resolve issues through code updates and implement into production. Provide input to Project Managers, Technical Specialists and Commercial Clients when def

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Develop policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the Unisys operating systems environment on a major

This position supports both CDO and CDO's MSP clients in the commercial sector. Responsibilities vary depending upon the customer and as such requires a person with initiative and a focus on customer service. Position administers and maintains corporate systems and networking for both internal and external customers. In addition, this position will help manage endpoints a

Information Protection SME Job Locations US OH Fairborn Job ID 2024 7466 Overview Abacus Technology is seeking an Information Protection SME to provide security management and support for defense acquisition systems at Wright Patterson AFB. This is a full time position. Responsibilities Provide administrative, Acquisition Security, Personnel Security, Information Protecti

Work closely with on property staff on systems related issues pertaining to the PMS, POS Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort Assemble, disassemble, repair, install, and de install computers and related equipment approved for us

of Tasks Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications Communicate with users to understand issues and provide solutions Document and resolve incidents according to process specifications Forward incidents which cannot be resolved to downstream support groups according

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Serve as a technology subject matter expert for routing, scheduling, dispatching, and reporting tools. Maintains up to date knowledge of emerging technology trends and developments in areas of interest to the business. Identifies opportunities of improvement where technology solutions can be leveraged. Conduct stakeholder meetings to gather requirements, propose technolog

Mid Level Configuration Analyst Secret Aerospace City Dayton State Ohio Country United States Job Description ENSCO has an opening for a mid level Configuration Analyst to perform Configuration and Data Management (CDM) activities for the Propulsion Directorate. In this role, you would be a part of the team that is developing the next generation of aircraft engines for th