MAJOR DUTIES AND RESPONSIBILITIES:

• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.
• Maintain appropriate guest and team member relations at all times, ensuring guest and team satisfaction.
• Maintain a positive attitude and appearance at all times.
• Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.
• Keep safety as a number one priority at all times while working at Newport Aquarium.
• Work with other team members/departments of Newport Aquarium to ensure effective communication is implemented at all times
• Must be self-motivated to work independently, as well as, disciplined and reliable.
• Demonstrates strong customer service and interpersonal skills.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
• Perform other related duties or projects as assigned by the Merchandise management team e.g. stock replenishment.
• Perform, adhere to, and implement all Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.

QUALIFICATIONS:

• Prior cash handling and point of sale experience is a plus.
• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Must be able to think clearly, react quickly, and calmly to changes and/or emergency situations
• Previous guest service or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays. We currently seek hosts with availability on Mondays, Wednesdays, Fridays, Saturdays, or Sundays.

REQUIREMENTS:

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods of time, ascend & descend floors, bend, and stoop.
• No history of allergy related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to lift, push, pull up to 25 pounds

YOU CAN EXPECT:

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Newport Aquarium offers amazing perks for all team members. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company. Enjoy flexible scheduling and the chance to hone your guest service skills.