Operational Excellence Ensure service quality, efficiency, and accuracy meet operational excellence standards through ownership of the following processes, including but not limited to Regularly performs proactive root cause analysis on recurring customer issues Monitors and maintains enhanced/complex reporting for customers Coordinate with various departments to ensure o

CUSTOMER SUPPORT Assist and support customers and outside sales team with requests to include but not limited to Answering phones, customer account look up, place fuel and lube orders (or route to appropriate department) Provide fuel and lube order status updates and ETAs Customer Support to include resolving monitor related concerns, sending copies of POD's, invoices, or

Coaching and Mentoring Develop clear goals for staff each year that support company goals and objectives Develop a coaching strategy for staff to achieve or exceed goals and objectives Regularly review performance with staff Help staff focus on what is within their control to achieve success Celebrate success Quickly address performance issues in a constructive manner Cre

Data Analysis and Reporting Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services Provide weekly reporting (metrics recorded) for o All past due balances that are 3, 5, and 10 days past due o All past due balances that are 30, 60, and 90 days past due o All debit balances beyond 10 days past due and exc

Ensure department and company policies, procedures, and internal controls are properly followed Meet daily deadlines for cash posting Act as a backup for others as needed Partner with internal stakeholders to solution any issues that arise Assist with month end accounts receivable processes as needed Possess strong interpersonal skills and some ability to analyze, explain

Develops new accounts and implements plans for growth in existing accounts. Utilizes and maintains CRM weekly for all leads, accounts, key accounts and Top 10 Target accounts to include (but not limited to) contact information, activities such as new leads, emails, phone calls, meetings, progress etc. Utilizes consultative selling and closing skills. Strategically grows a

Strategy & Planning Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. Develop and maintain an appropriate IT organizational structure that supports the needs of the business. Establis

Supply Leadership Develop clear vision, goals, and objectives for the supply and distribution of natural gas that support company goals and objectives and keep team members focused on high performance Build strong relationships within Mansfield Oil and with suppliers to achieve supply and distribution department goals Build strong relationships with all departments within

Develops new accounts and implements plans for growth in existing accounts. Utilizes and maintains CRM weekly for all leads, accounts, key accounts and Top 10 Target accounts to include (but not limited to) contact information, activities such as new leads, emails, phone calls, meetings, progress etc. Utilizes consultative selling and closing skills. Strategically grows a

Accounts Payable Receive manual and automated invoices to process payments within approved vendor terms Investigate and reconcile invoice differences with anyone to minimize aging balances due Ensure proper approval of invoices before payment is processed Review invoices in Concur & Rossum for proper validation Process invoices in Kissflow to prepare for importing into ER

Coaching and Mentoring Work with Tax Manager to assist in training other team members Document tax reporting requirements Tax Administration duties and return preparation Research and Document Taxability in various states Gather and Document necessary exemption requirements Prepare tax returns in a timely and accurate manner Staying abreast of tax law changes and understa

Open Order Fulfillment Request, collect, and manage open vendor orders Identify incorrect schedules and make adjustments as needed Process Vendor Invoices Receive manual and automated invoices and process for payment Manage pending file status to established metric/goals Identify, research, and resolve pricing, tax, and set up related issues on invoices Determine internal

The commercial driver is responsible for the loading, transporting, and delivery of fuel to clients within a designated region. Core Responsibilities Loading of Fuel Retrieve dispatch instructions Ensure authorization for loading at all terminals Validate correct supplier when initiating the load sequence Validate correct brand and loading volume selection prior to loading

Mansfield Service Partners (MSP) is a trusted partner for high quality lubricants, fluids, fuels, and environmental services. We have a distinct culture for excellence that permeates every aspect of our organization. Across our internal teams, our customers, and partners, the MSP culture sets the tone for the way we conduct business guiding the way we relate to one anothe